7:26 PM Connecting...
7:26 PM Connected. A support representative will be with you shortly.
7:26 PM Support session established with Luis.
7:26 PM Luis: Hi. Welcome to Sony Online Support. I'm Luis. Please allow me a moment to review your concern.
7:27 PM Luis: Thank you for waiting. I'm sorry that the TV is not displaying the images as expected. I'll be glad to assist you in this regard.
7:28 PM Customer: so what can you do about this problem?
7:28 PM Customer: i already had it replaced by sony years ago
7:28 PM Customer: now the same issue has occurred once again
7:29 PM Luis: I'm sorry to hear that.
7:29 PM Luis: I would like to assist you, but Sony believes that such concerns are best conducted with our dedicated customer service team.
7:29 PM Luis: Please contact them at (800) 222-7669.
7:30 PM Customer: terrible
7:30 PM Customer: luis, i hope you dont own any sony tv's yourself
7:30 PM Luis: I'm sorry; I do understand your concern.
7:30 PM Customer: bc they're terrible
7:31 PM Luis: Their hours of operation are: Mon-Fri 9:00am-8:00pm ET.
7:32 PM Customer: i don't feel like calling them
7:32 PM Customer: where do you live luis?
7:33 PM Customer: you can have my sorry sony tv, free of charge
7:33 PM Luis: We are located at Fort Myers, FL.
7:33 PM Luis: I'm really keen to help you.
7:34 PM Luis: However, Sony believes that such concerns are best conducted with our dedicated customer service team.
7:34 PM Luis: Please contact them and I'm certain that they will be glad to assist you in this regard.
7:34 PM Customer: it's okay. i rather smash the tv into little pieces with my hammer
7:35 PM Customer: i'm buying myself a samsung tv
7:35 PM Luis: I'm sorry; I do understand your concern.
7:37 PM Luis: I'm sorry to hear that. However, the issue should be resolved after contacting our dedicated customer service team.
7:39 PM Customer: goodbye luis. time to watch gossip girl one last time on my sorry sony tv before i smash it up.
7:39 PM Luis: I do understand your concern.
7:39 PM Luis: However, please contact them and I'm certain that they will be glad to assist you in this regard.
7:40 PM Luis: Goodbye and thank you for contacting Sony Online Support.
7:40 PM Luis has ended the session.
The sexy blue blobs. |
The Sony lemon... in more ways than one. |
Online support is useless. As of right now, the TV is just collecting dust in my parent's garage. I'll probably call customer service later to see what I can get. The lesson of the day: NEVER buy any Sony products.
1 Reaction to this post
Add CommentThat's amaaaaaaaazing... the GIANT yellow blob.
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